IMPORTANT: DO NOT USE IMAP SOFTWARE TO UPDATE YOUR FIRMWARE IN macOS Catalina! YOU MAY DAMAGE YOUR DEVICE

NOTE TO MAC USERS: While your iCon device may work well in Catalina already, WE RECOMMEND THAT YOU DO NOT USE THE CURRENT IMAP SOFTWARE TO UPDATE YOUR FIRMWARE. The iMAP software still isn’t functioning properly in macOS 10.15 Catalina. If you MUST update your firmware, please use a Windows device or an earlier version of macOS. 

BE ADVISED: If you’re using a newer computer, and Catalina is your Operating System, it is highly likely that your Icon device WILL WORK PROPERLY in Catalina. It is the iMAP software that is incompatible. DO NOT ATTEMPT TO UPGRADE YOUR FIRMWARE USING IMAP ON A DEVICE RUNNING macOS CATALINA! You may damage your icon device. 

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WAIT BEFORE YOU UPDATE to macOS Catalina

The next version of macOS (10.15 Catalina) is out, and Apple has made several changes in this new Operating System version that may affect the performance of many manufacturers’ applications and hardware devices. This is also true of iCON Pro Audio products. We are working diligently to ensure full compatibility with macOS Catalina, but at the moment, WE RECOMMEND THAT YOU WAIT BEFORE UPGRADING YOUR MAC TO macOS CATALINA.

If you have iCON software installed or are using an iCON plug and play hardware device on a Mac, we strongly suggest that you do not upgrade your Mac to OS 10.15 Catalina at this time. 

iCon Pro Audio Software products affected include all iMap and ProDrive applications. Hardware devices affected are all iCON audio interfaces, control surfaces, keyboards and pad controllers.

We want to make sure that you will have the best experience possible when using our products, so we are working right now, and taking the time needed to get this right. Once we have achieved full support with Mac OS 10.15 Catalina, we would like to let you know.

If you are not already on our mailing list, please complete the email signup form below to sign up to receive updates from us.

For additional information or updates on our progress in the mean time, please visit the Help Center on our website: iconproaudio.com
We appreciate you for choosing iCON Pro Audio and thank you very much for your patience.

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